Validate your warranty today!

At Infotainment.com, we believe buying automotive electronics should feel confident and stress-free. That’s why every order comes with built-in protection and a support team ready to help if you ever need it.

We stand behind our products—and we’re here to make sure they work the way they should.

Standard Warranty (Included – Free 1 Year)  

Every purchase from Infotainment.com includes a free 1-year warranty from the date of delivery.

This coverage includes:

• Technical support and troubleshooting assistance
• Repair or replacement of eligible defective products
• Help diagnosing installation or functionality issues

If something isn’t working right, our team will work with you step-by-step to get it resolved as quickly as possible.

Optional Extended Warranty (2 Additional Years)  

For customers who want extra peace of mind, we offer an optional 2-year extended warranty upgrade available at checkout.

This extends your total coverage beyond the initial year and provides:

• Continued warranty protection
• Ongoing technical support
• Repair or replacement for covered issues

This is ideal for customers who want long-term protection and added confidence in their purchase.

How to Start a Warranty Claim  

We’ve made the process straightforward:

1. Contact Us  

Reach out via phone, live chat, or our online support system. Our team is here to help.

2. Troubleshooting First  

We’ll guide you through step-by-step diagnostics to identify and potentially resolve the issue without needing a return.

3. RMA Authorization (If Needed)  

If a return is required, we’ll issue a Return Merchandise Authorization (RMA) number and provide instructions for next steps.

Returning Your Product  

• Items must be shipped within 7 days of RMA issuance
• The RMA form must be included with your return
• Returns without authorization may be delayed or refused

Shipping Details:  

• U.S. customers (continental): Prepaid return label provided
• International customers: Responsible for shipping costs, duties, and taxes

Please package items securely. We cannot be responsible for damage caused during transit due to improper packaging.

Claim Processing  

• Warranty claims are typically processed within 5 business days of receipt
• A technician will determine whether the item will be repaired or replaced
• Once completed, you’ll receive tracking information for your return shipment

Warranty Guidelines  

To ensure fairness and product integrity:

• Claims may be denied if:

1. The product is physically damaged or misused
2. Components are missing
3. Serial numbers do not match original shipment records

• Each order allows up to two (2) warranty claims before compatibility evaluation is required
• If a claim exceeds 3 weeks in processing time, please contact support for an update

What Is Not Covered  

• Installation, removal, or reinstallation labor costs
• Products that have been modified, tampered with, or altered
• Damage caused by improper installation or misuse

Important Notes  

• Warranty coverage begins on the date of delivery
• Warranty is valid only for the original purchaser
• We reserve the right to update or improve this policy as needed

Our Commitment to You  

We don’t just sell parts—we support them. Our goal is to keep you on the road with minimal downtime, clear communication, and real help when you need it.

If something goes wrong, we’re here to make it right.