Replacement Service – GM Audio Control Module ACM

(0 reviews)


Product Description

Do you own a Chevrolet / GMC / Cadillac vehicle with a factory installed defective or damaged audio control module? Replace yours today! Some common problems with these displays are the following:

  • Failed Programming
  • Bad Firmware/Software
  • Black Display Screen Upon Start-up


  • You will receive an email containing a QR code, which will enable you to print a return label for your malfunctioning module. Please make use of this return label to send back the malfunctioning unit within 10 days of receiving your replacement. This will help avoid a $200 core charge being applied to your selected payment method.



To obtain your vehicle’s IO code, simply scan the QR code located inside the driver’s side door using your phone.

     IO4, IO5, or IO6 Option Codes

2018 Buick Enclave
2017-2018 Buick Encore
2016-2018 Buick Envision
2014-2018 Buick Lacrosse
2014-2018 Buick Regal

2013-2018 Cadillac ATS
2014-2018 Cadillac CTS
2016-2018 Cadillac CT6
2014-2018 Cadillac ELR
2015-2020 Cadillac Escalade
2013-2016 Cadillac SRX
2017-2018 Cadillac XT5
2013-2018 Cadillac XTS

2016-2018 Chevrolet Camaro
2015-2018 Chevrolet Colorado
2014-2019 Chevrolet Corvette
2016-2018 Chevrolet Cruze
2018 Chevrolet Equinox
2014-2018 Chevrolet Impala
2016-2018 Chevrolet Malibu
2014-2018 Chevrolet Silverado 1500 / 2019 Chevrolet Silverado 1500 LD
2015-2019 Chevrolet Silverado HD 2500-3500
2015-2020 Chevrolet Suburban
2015-2020 Chevrolet Tahoe
2018 Chevrolet Traverse
2016-2018 Chevrolet Volt

2015-2018 GMC Canyon
2014-2018 GMC Sierra 1500 / 2019 GMC Sierra 1500 LD
2015-2019 GMC Sierra HD 2500-3500
2015-2020 GMC Yukon

     IOB Option Code

2016-2018 Chevrolet Silverado 1500 / 2019 Chevrolet Silverado 1500 LD
2016-2018 Chevrolet Silverado HD 2500-3500
2016-2018 GMC Sierra 1500 / 2019 GMC Sierra 1500 LD
2016-2018 GMC Sierra HD 2500-3500

Product Installation

We recommend removing your display assembly and sending it to us for repair. Feel free to use one of our Verified Installers to assist. If you have a technical background, feel free to order the full replacement and you will be responsible for disassembling your vehicle’s dash and swapping the module.

Our YouTube page may also contain a video on how to remove and replace the module.

Vehicle Compatibility

Car Make & Model Car Year
Cadillac ATS2013 2014 2015 2016 2017 2018
Cadillac SRX2013 2014 2015 2016
Cadillac XTS2013 2014 2015 2016 2017 2018
Buick Lacrosse2014 2015 2016 2017 2018
Buick Regal2014 2015 2016 2017 2018
Cadillac CTS2014 2015 2016 2017 2018
Cadillac ELR2014 2015 2016
Chevrolet Impala2014 2015 2016 2017 2018
Chevrolet Silverado 15002014 2015 2016 2017 2018
GMC Sierra 15002014 2015 2016 2017 2018
GMC Sierra 25002014 2015 2016 2017 2018
GMC Sierra 35002014 2015 2016 2017 2018
Cadillac Escalade2015 2016 2017 2018 2019
Chevrolet Colorado2015 2016 2017 2018
Chevrolet Silverado 25002015 2016 2017 2018
Chevrolet Silverado 35002015 2016 2017 2018
Chevrolet Suburban2015 2016 2017 2018 2019 2020
Chevrolet Tahoe2015 2016 2017 2018 2019 2020
GMC Canyon2015 2016 2017 2018
GMC Yukon2015 2016 2017 2018 2019 2020
Buick Envision2016 2017 2018
Cadillac CT62016 2017 2018
Chevrolet Camaro2016 2017 2018
Chevrolet Cruze2016 2017 2018
Chevrolet Malibu2016 2017 2018
Chevrolet Volt2016 2017 2018
Buick Encore2017 2018
Cadillac XT52017 2018
Buick Enclave2018
Chevrolet Equinox2018
Chevrolet Traverse2018
Chevrolet Silverado 1500 LD2019
GMC Sierra 1500 LD2019

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Shipping & Delivery Shipping Policy: strives to ship all orders within 1-2 business days. However, all orders come with our “Compatibility Guarantee” which reassures customers that what they purchase will be verified and sometimes programmed by a qualified technician for the customer’s exact vehicle. This process may delay the shipment depending on sales volume. If by day five (5) the order hasn’t shipped, the customer will get an email from customer service with an update regarding the status of their order. If a product is considered back-ordered or a special order it will be noted within the product advertisement or by the sales agent. In this case, order fulfillment may take as little as 2 weeks or as many as 6 weeks. 
      • uses the US Postal Service, UPS, and FedEx as package carriers
      • Orders are shipped Monday – Friday (excluding holidays)
      • fulfills orders from 5 different locations in North America. Individual items within the order may ship from different locations with different tracking numbers
      • Shipments are not able to be re-directed by the customer after being sent
      • Next Day or Overnight shipping may be available on a case-by-case basis depending on the product and the technician labor that may be required.Not all expedited shipping methods are available to all locations.
      • All orders will be assigned a tracking number. You will be emailed the tracking number once the shipping label is created. This can be tracked via the link in the email or directly on the carriers website.


Domestic Shipping: is proud to offer FREE SHIPPING to anywhere in the U.S.A on any order over $99! – Orders that qualify for free shipping will be shipped via a carrier and shipping method that is at the discretion of Transit time for a order using free shipping can be as much as seven (7) business days (ground economy shipping). Expedited shipping is an option and offered within checkout. Next Day or Overnight shipping is only offered on a case-by-case basis.

Canada & International Shipping: packages and ships orders to every continent in the world. Items shipped to Canada or internationally from the U.S.A will incur a shipping fee and applicable duties/taxes which is the sole responsibility of the customer. International shipment transit times range from 3-21 days. 

Lost / Missing / Stolen Shipments is not responsible or liable for lost, missing, or stolen shipments. It is recommended that a customer opts for signature confirmation and/or package insurance prior to checkout to help mitigate the liability of losing their shipment. Otherwise, customers are encouraged to monitor the expected delivery date of their order and make arrangements to accept a successful package delivery personally. If the order has been marked as delivered and the package is not found, the customer is encouraged to do their due diligence immediately to locate the missing package. The customer is encouraged to contact customer service for assistance with his/her investigation.


      • Verify the shipping address used within checkout to ensure it is correct
      • Look for a notice of attempted delivery
      • Look around the delivery location for your package. Many times carriers will place the package in a location that isn’t typical, ie. behind the fence, by the garage, near the mailbox, etc. 
      • See if someone else accepted the delivery such as a family member or neighbor. In recent past, customers have found the package mixed with other family member’s packages inside their home several days after delivery.

For missing UPS/FedEx shipped packages:

      • A UPS1-800-742-5877 or FedEx1-800-463-3339 trace investigation must be initiated as soon as possible. This process takes up to 8 business days to be completed.

For missing USPS packages:

      • A US Postal Service 1-800-222-1811 trace investigation must be initiated as soon as possible. Many times USPS will suggest that it will take an extra 7 business days after the expected date of delivery to locate the package.

For missing packages that have been shipped to an APO/FPO:

      • Please note that the Military Postal Service Agency does not consider a package to be lost until 60 days after the date of mailing. If the customer still has not received their package after 60 days then please contact customer service to assist you in filing a missing package inquiry with the MPSA. Once the inquiry is received, the MPSA will be in contact to positively identify the owner and ship the item to the recipient should it be found.

In the event a lost or missing package is not recovered within 14-days (domestic shipments) or 30-days (international shipments) a police report may be required at the discretion of the customer support manager. All part numbers and/or serial numbers are recorded prior to shipping, this vital information will assist the police with the investigation. Depending solely on the circumstances, the customer support manager may opt to release another identical shipment requiring a direct signature of the original buyer.


  • Full Replacement - We will send you a fully refurbished module pre-programmed exactly to your vehicle's specifications (please provide valid 17-digit VIN). Once you receive it carefully remove your defective module and swap the products. Return your defective or damaged module as a core with the enclosed return shipping label.

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