Replacement Service – GM Audio Control Module ACM
$292.50 – $499.95
- Product Description
- Product Installation
- Vehicle Compatibility
- Reviews (0)
- Shipping & Delivery
- Services
Product Description
Do you own a Chevrolet / GMC / Cadillac vehicle with a factory installed defective or damaged audio control module? Replace yours today! Some common problems with these displays are the following:
- Failed Programming
- Bad Firmware/Software
- Black Display Screen Upon Start-up
Process:
- You will receive an email containing a QR code, which will enable you to print a return label for your malfunctioning module. Please make use of this return label to send back the malfunctioning unit within 10 days of receiving your replacement. This will help avoid a $200 core charge being applied to your selected payment method.
WHICH MODULE DO YOU HAVE?:
To obtain your vehicle’s IO code, simply scan the QR code located inside the driver’s side door using your phone.
IO4, IO5, or IO6 Option Codes
2018 Buick Enclave
2017-2018 Buick Encore
2016-2018 Buick Envision
2014-2018 Buick Lacrosse
2014-2018 Buick Regal
2013-2018 Cadillac ATS
2014-2018 Cadillac CTS
2016-2018 Cadillac CT6
2014-2018 Cadillac ELR
2015-2020 Cadillac Escalade
2013-2016 Cadillac SRX
2017-2018 Cadillac XT5
2013-2018 Cadillac XTS
2016-2018 Chevrolet Camaro
2015-2018 Chevrolet Colorado
2014-2019 Chevrolet Corvette
2016-2018 Chevrolet Cruze
2018 Chevrolet Equinox
2014-2018 Chevrolet Impala
2016-2018 Chevrolet Malibu
2014-2018 Chevrolet Silverado 1500 / 2019 Chevrolet Silverado 1500 LD
2015-2019 Chevrolet Silverado HD 2500-3500
2015-2020 Chevrolet Suburban
2015-2020 Chevrolet Tahoe
2018 Chevrolet Traverse
2016-2018 Chevrolet Volt
2015-2018 GMC Canyon
2014-2018 GMC Sierra 1500 / 2019 GMC Sierra 1500 LD
2015-2019 GMC Sierra HD 2500-3500
2015-2020 GMC Yukon
IOB Option Code
2016-2018 Chevrolet Silverado 1500 / 2019 Chevrolet Silverado 1500 LD
2016-2018 Chevrolet Silverado HD 2500-3500
2016-2018 GMC Sierra 1500 / 2019 GMC Sierra 1500 LD
2016-2018 GMC Sierra HD 2500-3500
Product Installation
We recommend removing your display assembly and sending it to us for repair. Feel free to use one of our Verified Installers to assist. If you have a technical background, feel free to order the full replacement and you will be responsible for disassembling your vehicle’s dash and swapping the module.
Our YouTube page may also contain a video on how to remove and replace the module.
Vehicle Compatibility
Car Make & Model | Car Year |
---|---|
Cadillac ATS | 2013 2014 2015 2016 2017 2018 |
Cadillac SRX | 2013 2014 2015 2016 |
Cadillac XTS | 2013 2014 2015 2016 2017 2018 |
Buick Lacrosse | 2014 2015 2016 2017 2018 |
Buick Regal | 2014 2015 2016 2017 2018 |
Cadillac CTS | 2014 2015 2016 2017 2018 |
Cadillac ELR | 2014 2015 2016 |
Chevrolet Impala | 2014 2015 2016 2017 2018 |
Chevrolet Silverado 1500 | 2014 2015 2016 2017 2018 |
GMC Sierra 1500 | 2014 2015 2016 2017 2018 |
GMC Sierra 2500 | 2014 2015 2016 2017 2018 |
GMC Sierra 3500 | 2014 2015 2016 2017 2018 |
Cadillac Escalade | 2015 2016 2017 2018 2019 |
Chevrolet Colorado | 2015 2016 2017 2018 |
Chevrolet Silverado 2500 | 2015 2016 2017 2018 |
Chevrolet Silverado 3500 | 2015 2016 2017 2018 |
Chevrolet Suburban | 2015 2016 2017 2018 2019 2020 |
Chevrolet Tahoe | 2015 2016 2017 2018 2019 2020 |
GMC Canyon | 2015 2016 2017 2018 |
GMC Yukon | 2015 2016 2017 2018 2019 2020 |
Buick Envision | 2016 2017 2018 |
Cadillac CT6 | 2016 2017 2018 |
Chevrolet Camaro | 2016 2017 2018 |
Chevrolet Cruze | 2016 2017 2018 |
Chevrolet Malibu | 2016 2017 2018 |
Chevrolet Volt | 2016 2017 2018 |
Buick Encore | 2017 2018 |
Cadillac XT5 | 2017 2018 |
Buick Enclave | 2018 |
Chevrolet Equinox | 2018 |
Chevrolet Traverse | 2018 |
Chevrolet Silverado 1500 LD | 2019 |
GMC Sierra 1500 LD | 2019 |
Shipping & Delivery
Infotainment.com Shipping Policy:
- Infotainment.com uses the US Postal Service, UPS, and FedEx as package carriers
- Orders are shipped Monday – Friday (excluding holidays)
- Infotainment.com fulfills orders from 5 different locations in North America. Individual items within the order may ship from different locations with different tracking numbers
- Shipments are not able to be re-directed by the customer after being sent
- Next Day or Overnight shipping may be available on a case-by-case basis depending on the product and the technician labor that may be required.Not all expedited shipping methods are available to all locations.
- All orders will be assigned a tracking number. You will be emailed the tracking number once the shipping label is created. This can be tracked via the link in the email or directly on the carriers website.
Domestic Shipping:
Canada & International Shipping:
Lost / Missing / Stolen Shipments
General:
- Verify the shipping address used within checkout to ensure it is correct
- Look for a notice of attempted delivery
- Look around the delivery location for your package. Many times carriers will place the package in a location that isn’t typical, ie. behind the fence, by the garage, near the mailbox, etc.
- See if someone else accepted the delivery such as a family member or neighbor. In recent past, customers have found the package mixed with other family member’s packages inside their home several days after delivery.
For missing UPS/FedEx shipped packages:
- A UPS1-800-742-5877 or FedEx1-800-463-3339 trace investigation must be initiated as soon as possible. This process takes up to 8 business days to be completed.
For missing USPS packages:
- A US Postal Service 1-800-222-1811 trace investigation must be initiated as soon as possible. Many times USPS will suggest that it will take an extra 7 business days after the expected date of delivery to locate the package.
For missing packages that have been shipped to an APO/FPO:
- Please note that the Military Postal Service Agency does not consider a package to be lost until 60 days after the date of mailing. If the customer still has not received their package after 60 days then please contact customer service to assist you in filing a missing package inquiry with the MPSA. Once the inquiry is received, the MPSA will be in contact to positively identify the owner and ship the item to the recipient should it be found.
In the event a lost or missing package is not recovered within 14-days (domestic shipments) or 30-days (international shipments) a police report may be required at the discretion of the customer support manager. All part numbers and/or serial numbers are recorded prior to shipping, this vital information will assist the police with the investigation. Depending solely on the circumstances, the customer support manager may opt to release another identical shipment requiring a direct signature of the original buyer.
Services
- Full Replacement - We will send you a fully refurbished module pre-programmed exactly to your vehicle's specifications (please provide valid 17-digit VIN). Once you receive it carefully remove your defective module and swap the products. Return your defective or damaged module as a core with the enclosed return shipping label.
Product Description
Do you own a Chevrolet / GMC / Cadillac vehicle with a factory installed defective or damaged audio control module? Replace yours today! Some common problems with these displays are the following:
- Failed Programming
- Bad Firmware/Software
- Black Display Screen Upon Start-up
Process:
- You will receive an email containing a QR code, which will enable you to print a return label for your malfunctioning module. Please make use of this return label to send back the malfunctioning unit within 10 days of receiving your replacement. This will help avoid a $200 core charge being applied to your selected payment method.
WHICH MODULE DO YOU HAVE?:
To obtain your vehicle’s IO code, simply scan the QR code located inside the driver’s side door using your phone.
IO4, IO5, or IO6 Option Codes
2018 Buick Enclave
2017-2018 Buick Encore
2016-2018 Buick Envision
2014-2018 Buick Lacrosse
2014-2018 Buick Regal
2013-2018 Cadillac ATS
2014-2018 Cadillac CTS
2016-2018 Cadillac CT6
2014-2018 Cadillac ELR
2015-2020 Cadillac Escalade
2013-2016 Cadillac SRX
2017-2018 Cadillac XT5
2013-2018 Cadillac XTS
2016-2018 Chevrolet Camaro
2015-2018 Chevrolet Colorado
2014-2019 Chevrolet Corvette
2016-2018 Chevrolet Cruze
2018 Chevrolet Equinox
2014-2018 Chevrolet Impala
2016-2018 Chevrolet Malibu
2014-2018 Chevrolet Silverado 1500 / 2019 Chevrolet Silverado 1500 LD
2015-2019 Chevrolet Silverado HD 2500-3500
2015-2020 Chevrolet Suburban
2015-2020 Chevrolet Tahoe
2018 Chevrolet Traverse
2016-2018 Chevrolet Volt
2015-2018 GMC Canyon
2014-2018 GMC Sierra 1500 / 2019 GMC Sierra 1500 LD
2015-2019 GMC Sierra HD 2500-3500
2015-2020 GMC Yukon
IOB Option Code
2016-2018 Chevrolet Silverado 1500 / 2019 Chevrolet Silverado 1500 LD
2016-2018 Chevrolet Silverado HD 2500-3500
2016-2018 GMC Sierra 1500 / 2019 GMC Sierra 1500 LD
2016-2018 GMC Sierra HD 2500-3500
Product Installation
We recommend removing your display assembly and sending it to us for repair. Feel free to use one of our Verified Installers to assist. If you have a technical background, feel free to order the full replacement and you will be responsible for disassembling your vehicle’s dash and swapping the module.
Our YouTube page may also contain a video on how to remove and replace the module.
Vehicle Compatibility
Car Make & Model | Car Year |
---|---|
Cadillac ATS | 2013 2014 2015 2016 2017 2018 |
Cadillac SRX | 2013 2014 2015 2016 |
Cadillac XTS | 2013 2014 2015 2016 2017 2018 |
Buick Lacrosse | 2014 2015 2016 2017 2018 |
Buick Regal | 2014 2015 2016 2017 2018 |
Cadillac CTS | 2014 2015 2016 2017 2018 |
Cadillac ELR | 2014 2015 2016 |
Chevrolet Impala | 2014 2015 2016 2017 2018 |
Chevrolet Silverado 1500 | 2014 2015 2016 2017 2018 |
GMC Sierra 1500 | 2014 2015 2016 2017 2018 |
GMC Sierra 2500 | 2014 2015 2016 2017 2018 |
GMC Sierra 3500 | 2014 2015 2016 2017 2018 |
Cadillac Escalade | 2015 2016 2017 2018 2019 |
Chevrolet Colorado | 2015 2016 2017 2018 |
Chevrolet Silverado 2500 | 2015 2016 2017 2018 |
Chevrolet Silverado 3500 | 2015 2016 2017 2018 |
Chevrolet Suburban | 2015 2016 2017 2018 2019 2020 |
Chevrolet Tahoe | 2015 2016 2017 2018 2019 2020 |
GMC Canyon | 2015 2016 2017 2018 |
GMC Yukon | 2015 2016 2017 2018 2019 2020 |
Buick Envision | 2016 2017 2018 |
Cadillac CT6 | 2016 2017 2018 |
Chevrolet Camaro | 2016 2017 2018 |
Chevrolet Cruze | 2016 2017 2018 |
Chevrolet Malibu | 2016 2017 2018 |
Chevrolet Volt | 2016 2017 2018 |
Buick Encore | 2017 2018 |
Cadillac XT5 | 2017 2018 |
Buick Enclave | 2018 |
Chevrolet Equinox | 2018 |
Chevrolet Traverse | 2018 |
Chevrolet Silverado 1500 LD | 2019 |
GMC Sierra 1500 LD | 2019 |
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Shipping & Delivery
Infotainment.com Shipping Policy:
- Infotainment.com uses the US Postal Service, UPS, and FedEx as package carriers
- Orders are shipped Monday – Friday (excluding holidays)
- Infotainment.com fulfills orders from 5 different locations in North America. Individual items within the order may ship from different locations with different tracking numbers
- Shipments are not able to be re-directed by the customer after being sent
- Next Day or Overnight shipping may be available on a case-by-case basis depending on the product and the technician labor that may be required.Not all expedited shipping methods are available to all locations.
- All orders will be assigned a tracking number. You will be emailed the tracking number once the shipping label is created. This can be tracked via the link in the email or directly on the carriers website.
Domestic Shipping:
Canada & International Shipping:
Lost / Missing / Stolen Shipments
General:
- Verify the shipping address used within checkout to ensure it is correct
- Look for a notice of attempted delivery
- Look around the delivery location for your package. Many times carriers will place the package in a location that isn’t typical, ie. behind the fence, by the garage, near the mailbox, etc.
- See if someone else accepted the delivery such as a family member or neighbor. In recent past, customers have found the package mixed with other family member’s packages inside their home several days after delivery.
For missing UPS/FedEx shipped packages:
- A UPS1-800-742-5877 or FedEx1-800-463-3339 trace investigation must be initiated as soon as possible. This process takes up to 8 business days to be completed.
For missing USPS packages:
- A US Postal Service 1-800-222-1811 trace investigation must be initiated as soon as possible. Many times USPS will suggest that it will take an extra 7 business days after the expected date of delivery to locate the package.
For missing packages that have been shipped to an APO/FPO:
- Please note that the Military Postal Service Agency does not consider a package to be lost until 60 days after the date of mailing. If the customer still has not received their package after 60 days then please contact customer service to assist you in filing a missing package inquiry with the MPSA. Once the inquiry is received, the MPSA will be in contact to positively identify the owner and ship the item to the recipient should it be found.
In the event a lost or missing package is not recovered within 14-days (domestic shipments) or 30-days (international shipments) a police report may be required at the discretion of the customer support manager. All part numbers and/or serial numbers are recorded prior to shipping, this vital information will assist the police with the investigation. Depending solely on the circumstances, the customer support manager may opt to release another identical shipment requiring a direct signature of the original buyer.
Services
- Full Replacement - We will send you a fully refurbished module pre-programmed exactly to your vehicle's specifications (please provide valid 17-digit VIN). Once you receive it carefully remove your defective module and swap the products. Return your defective or damaged module as a core with the enclosed return shipping label.
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