- Product Description
- Product Installation
- Things To Know
- Vehicle Compatibility
- Reviews (0)
- Shipping & Delivery
- Services
Product Description
*To complete your repair order, you MUST review, fill out, and submit this Repair Authorization Form, after purchasing this service. A copy MUST then be printed out and placed in the same box as your defective unit, before shipping it to us at 500 Geneva Dr, Oviedo, FL 32765.
Do you own a vehicle with a factory installed defective or damaged Toyota Camry Entune Premium Radio display? Repair or replace yours today! Some common problems with these displays are the following:
- Cracked Digitizer
- Worn Screen
Product Installation
- Remove your defective or damaged touchscreen display from your dash (4 or 6 screws)
- Remove the brackets from each side of the touchscreen display (4 or 6 screws) And keep at home
- Ship the unit to our facility for repairs
- Install the brackets onto the returned touchscreen display
- Reinstall
Easily do it yourself or use one of our Verified Installers to assist.
Our YouTube page may also contain a video on how to remove and replace.
Things To Know
- Please refer to our Repair Authorization Form for our service terms and FAQs.
- The Flat Rate Repair services program is designed to simplify the repair process, and improve turnaround times, at cost effective rates that save you time and money. Our Flat Rate Repairs are designed to make your equipment function like new at a standardized minimum rate and cover most repairs. *Exclusions* flat rate repairs are intended to bring the unit back to full OEM specifications at a minimum average cost. In the event the unit has major damage, the Flat Rate alone will not apply. In which case, an estimate for additional parts will be provided. The flat rate repair does not include: Major components or assemblies, damage related to abuse, misuse or shipping, accessories, and optional equipment.
Vehicle Compatibility
Car Make & Model | Car Year |
---|---|
Toyota Camry | 2015 2016 2017 |
Shipping & Delivery
Infotainment.com Shipping Policy:
- Infotainment.com uses the US Postal Service, UPS, and FedEx as package carriers
- Orders are shipped Monday – Friday (excluding holidays)
- Infotainment.com fulfills orders from 5 different locations in North America. Individual items within the order may ship from different locations with different tracking numbers
- Shipments are not able to be re-directed by the customer after being sent
- Next Day or Overnight shipping may be available on a case-by-case basis depending on the product and the technician labor that may be required.Not all expedited shipping methods are available to all locations.
- All orders will be assigned a tracking number. You will be emailed the tracking number once the shipping label is created. This can be tracked via the link in the email or directly on the carriers website.
Domestic Shipping:
Canada & International Shipping:
Lost / Missing / Stolen Shipments
General:
- Verify the shipping address used within checkout to ensure it is correct
- Look for a notice of attempted delivery
- Look around the delivery location for your package. Many times carriers will place the package in a location that isn’t typical, ie. behind the fence, by the garage, near the mailbox, etc.
- See if someone else accepted the delivery such as a family member or neighbor. In recent past, customers have found the package mixed with other family member’s packages inside their home several days after delivery.
For missing UPS/FedEx shipped packages:
- A UPS1-800-742-5877 or FedEx1-800-463-3339 trace investigation must be initiated as soon as possible. This process takes up to 8 business days to be completed.
For missing USPS packages:
- A US Postal Service 1-800-222-1811 trace investigation must be initiated as soon as possible. Many times USPS will suggest that it will take an extra 7 business days after the expected date of delivery to locate the package.
For missing packages that have been shipped to an APO/FPO:
- Please note that the Military Postal Service Agency does not consider a package to be lost until 60 days after the date of mailing. If the customer still has not received their package after 60 days then please contact customer service to assist you in filing a missing package inquiry with the MPSA. Once the inquiry is received, the MPSA will be in contact to positively identify the owner and ship the item to the recipient should it be found.
In the event a lost or missing package is not recovered within 14-days (domestic shipments) or 30-days (international shipments) a police report may be required at the discretion of the customer support manager. All part numbers and/or serial numbers are recorded prior to shipping, this vital information will assist the police with the investigation. Depending solely on the circumstances, the customer support manager may opt to release another identical shipment requiring a direct signature of the original buyer.
Services
- Please Repair My Display - Select this option to have your display professionally repaired. Simply remove your display and ship it to our facility along with our Repair Authorization Form. Allow 2-3 days for repair and we will return it to you with a full warranty.
Product Description
*To complete your repair order, you MUST review, fill out, and submit this Repair Authorization Form, after purchasing this service. A copy MUST then be printed out and placed in the same box as your defective unit, before shipping it to us at 500 Geneva Dr, Oviedo, FL 32765.
Do you own a vehicle with a factory installed defective or damaged Toyota Camry Entune Premium Radio display? Repair or replace yours today! Some common problems with these displays are the following:
- Cracked Digitizer
- Worn Screen
Product Installation
- Remove your defective or damaged touchscreen display from your dash (4 or 6 screws)
- Remove the brackets from each side of the touchscreen display (4 or 6 screws) And keep at home
- Ship the unit to our facility for repairs
- Install the brackets onto the returned touchscreen display
- Reinstall
Easily do it yourself or use one of our Verified Installers to assist.
Our YouTube page may also contain a video on how to remove and replace.
Things To Know
- Please refer to our Repair Authorization Form for our service terms and FAQs.
- The Flat Rate Repair services program is designed to simplify the repair process, and improve turnaround times, at cost effective rates that save you time and money. Our Flat Rate Repairs are designed to make your equipment function like new at a standardized minimum rate and cover most repairs. *Exclusions* flat rate repairs are intended to bring the unit back to full OEM specifications at a minimum average cost. In the event the unit has major damage, the Flat Rate alone will not apply. In which case, an estimate for additional parts will be provided. The flat rate repair does not include: Major components or assemblies, damage related to abuse, misuse or shipping, accessories, and optional equipment.
Vehicle Compatibility
Car Make & Model | Car Year |
---|---|
Toyota Camry | 2015 2016 2017 |
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Shipping & Delivery
Infotainment.com Shipping Policy:
- Infotainment.com uses the US Postal Service, UPS, and FedEx as package carriers
- Orders are shipped Monday – Friday (excluding holidays)
- Infotainment.com fulfills orders from 5 different locations in North America. Individual items within the order may ship from different locations with different tracking numbers
- Shipments are not able to be re-directed by the customer after being sent
- Next Day or Overnight shipping may be available on a case-by-case basis depending on the product and the technician labor that may be required.Not all expedited shipping methods are available to all locations.
- All orders will be assigned a tracking number. You will be emailed the tracking number once the shipping label is created. This can be tracked via the link in the email or directly on the carriers website.
Domestic Shipping:
Canada & International Shipping:
Lost / Missing / Stolen Shipments
General:
- Verify the shipping address used within checkout to ensure it is correct
- Look for a notice of attempted delivery
- Look around the delivery location for your package. Many times carriers will place the package in a location that isn’t typical, ie. behind the fence, by the garage, near the mailbox, etc.
- See if someone else accepted the delivery such as a family member or neighbor. In recent past, customers have found the package mixed with other family member’s packages inside their home several days after delivery.
For missing UPS/FedEx shipped packages:
- A UPS1-800-742-5877 or FedEx1-800-463-3339 trace investigation must be initiated as soon as possible. This process takes up to 8 business days to be completed.
For missing USPS packages:
- A US Postal Service 1-800-222-1811 trace investigation must be initiated as soon as possible. Many times USPS will suggest that it will take an extra 7 business days after the expected date of delivery to locate the package.
For missing packages that have been shipped to an APO/FPO:
- Please note that the Military Postal Service Agency does not consider a package to be lost until 60 days after the date of mailing. If the customer still has not received their package after 60 days then please contact customer service to assist you in filing a missing package inquiry with the MPSA. Once the inquiry is received, the MPSA will be in contact to positively identify the owner and ship the item to the recipient should it be found.
In the event a lost or missing package is not recovered within 14-days (domestic shipments) or 30-days (international shipments) a police report may be required at the discretion of the customer support manager. All part numbers and/or serial numbers are recorded prior to shipping, this vital information will assist the police with the investigation. Depending solely on the circumstances, the customer support manager may opt to release another identical shipment requiring a direct signature of the original buyer.
Services
- Please Repair My Display - Select this option to have your display professionally repaired. Simply remove your display and ship it to our facility along with our Repair Authorization Form. Allow 2-3 days for repair and we will return it to you with a full warranty.
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