Repair Service – Ford GPS Navigation Radio by Pioneer
$499.95 – $999.95
- Product Description
- Product Installation
- Things To Know
- Vehicle Compatibility
- Reviews (4)
- Shipping & Delivery
- Service Option
Product Description
Do you own a vehicle with a factory installed defective or damaged Ford GPS Navigation Radio? Repair or replace yours today! Some common problems with these units are the following:
- Touchscreen Related – Cracked, shattered, dented, scratched, or worn digitizer. Many times the screen will not respond to touch. The LCD display may also appear black or blank resulting from internal failure.
- Circuit Board Related – No power, no video, no sound, or stuck on initial power on splash/logo screen.
- Navigation Related – GPS fails to pinpoint your location, black screen after pressing “Map” button, or no navigation database found.
- CD Drive – Screen shows “Read Error” or “Reading” for a long period of time after disc is inserted. Many times the internal CD changer mechanism will get jammed so inserting a disc or ejecting a disc into the internal CD changer is impossible. Many times a defective mechanism will also emit an audible clicking sound.
- Connectors – Broken rear Fakra or molded connectors.
- Software/Firmware – Buggy or lagging operating system. In many cases this can be resolved after we load the latest available software update.
Product Installation
Simply remove and replace your vehicle’s factory installed defective/damaged radio. Most are attached to the dash with 4 screws. Easily do it yourself or use one of our Verified Installers to assist.
Our YouTube page may also contain a video on how to remove and replace.
Things To Know
- Please refer to our Repair Authorization Form for our service terms and FAQs.
- If you own a Lincoln vehicle and you would like to replace your navigation radio please call us to special order.
- A navigation software CD map disc is not included upon repair or replacement. Simply utilize the one that is currently in your factory radio.
- The Flat Rate Repair services program is designed to simplify the repair process, and improve turnaround times, at cost effective rates that save you time and money. Our Flat Rate Repairs are designed to make your equipment function like new at a standardized minimum rate and cover most repairs. *Exclusions* flat rate repairs are intended to bring the unit back to full OEM specifications at a minimum average cost. In the event the unit has major damage, the Flat Rate alone will not apply. In which case, an estimate for additional parts will be provided. The flat rate repair does not include: Major components or assemblies, damage related to abuse, misuse or shipping, accessories, and optional equipment.
Vehicle Compatibility
Car Make & Model | Car Year |
---|---|
Ford F-150 | 2004 2005 2006 2007 2008 |
Ford Freestar | 2004 2005 2006 2007 |
Ford Mustang | 2004 2005 2006 2007 2008 2009 |
Ford F-250 | 2005 2006 2007 2008 |
Ford F-350 | 2005 2006 2007 2008 |
Ford Five Hundred | 2005 2006 2007 |
Ford Focus | 2005 2006 2007 |
Ford Freestyle | 2005 2006 2007 |
Ford Explorer | 2006 2007 2008 |
Ford Fusion | 2006 2007 2008 2009 |
Lincoln Mark LT | 2006 2007 2008 |
Lincoln Zephyr | 2006 |
Ford Edge | 2007 2008 |
Ford Expedition | 2007 2008 |
Ford Explorer Sport Trac | 2007 2008 |
Lincoln MKX | 2007 2008 |
Lincoln MKZ | 2007 2008 2009 |
Lincoln Navigator | 2007 2008 |
Ford Escape | 2008 |
Ford Taurus | 2008 2009 |
Ford Taurus X | 2008 2009 |
Ford Econoline | 2009 |
4.8 Average Rating Rated (4 Reviews)
100% Recommended (4 of 4)
Submit Your Review
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- Show all
- Most Helpful Positive
- Most Helpful Negative
- Highest Rating
- Lowest Rating
Shipping & Delivery
Infotainment.com Shipping Policy:
- Infotainment.com uses the US Postal Service, UPS, and FedEx as package carriers
- Orders are shipped Monday – Friday (excluding holidays)
- Infotainment.com fulfills orders from 5 different locations in North America. Individual items within the order may ship from different locations with different tracking numbers
- Shipments are not able to be re-directed by the customer after being sent
- Next Day or Overnight shipping may be available on a case-by-case basis depending on the product and the technician labor that may be required.Not all expedited shipping methods are available to all locations.
- All orders will be assigned a tracking number. You will be emailed the tracking number once the shipping label is created. This can be tracked via the link in the email or directly on the carriers website.
Â
Domestic Shipping:
Canada & International Shipping:
Lost / Missing / Stolen Shipments
General:
- Verify the shipping address used within checkout to ensure it is correct
- Look for a notice of attempted delivery
- Look around the delivery location for your package. Many times carriers will place the package in a location that isn’t typical, ie. behind the fence, by the garage, near the mailbox, etc.Â
- See if someone else accepted the delivery such as a family member or neighbor. In recent past, customers have found the package mixed with other family member’s packages inside their home several days after delivery.
For missing UPS/FedEx shipped packages:
- A UPS1-800-742-5877Â or FedEx1-800-463-3339Â trace investigation must be initiated as soon as possible. This process takes up to 8 business days to be completed.
For missing USPS packages:
- A US Postal Service 1-800-222-1811 trace investigation must be initiated as soon as possible. Many times USPS will suggest that it will take an extra 7 business days after the expected date of delivery to locate the package.
For missing packages that have been shipped to an APO/FPO:
- Please note that the Military Postal Service Agency does not consider a package to be lost until 60 days after the date of mailing. If the customer still has not received their package after 60 days then please contact customer service to assist you in filing a missing package inquiry with the MPSA. Once the inquiry is received, the MPSA will be in contact to positively identify the owner and ship the item to the recipient should it be found.
In the event a lost or missing package is not recovered within 14-days (domestic shipments) or 30-days (international shipments) a police report may be required at the discretion of the customer support manager. All part numbers and/or serial numbers are recorded prior to shipping, this vital information will assist the police with the investigation. Depending solely on the circumstances, the customer support manager may opt to release another identical shipment requiring a direct signature of the original buyer.
Service Option
- Full Replacement - Please select this option and we will send you a fully refurbished product. Once you receive it swap the products and return your defective or damaged unit as a core with the enclosed return shipping label. It's that easy!
- Please Repair My Radio - Select this option to have your radio professionally repaired. Simply remove your radio and ship it to our facility along with our Repair Authorization Form. Allow 2-3 days for repair and we will return it to you with a full warranty.
Product Description
Do you own a vehicle with a factory installed defective or damaged Ford GPS Navigation Radio? Repair or replace yours today! Some common problems with these units are the following:
- Touchscreen Related – Cracked, shattered, dented, scratched, or worn digitizer. Many times the screen will not respond to touch. The LCD display may also appear black or blank resulting from internal failure.
- Circuit Board Related – No power, no video, no sound, or stuck on initial power on splash/logo screen.
- Navigation Related – GPS fails to pinpoint your location, black screen after pressing “Map” button, or no navigation database found.
- CD Drive – Screen shows “Read Error” or “Reading” for a long period of time after disc is inserted. Many times the internal CD changer mechanism will get jammed so inserting a disc or ejecting a disc into the internal CD changer is impossible. Many times a defective mechanism will also emit an audible clicking sound.
- Connectors – Broken rear Fakra or molded connectors.
- Software/Firmware – Buggy or lagging operating system. In many cases this can be resolved after we load the latest available software update.
Product Installation
Simply remove and replace your vehicle’s factory installed defective/damaged radio. Most are attached to the dash with 4 screws. Easily do it yourself or use one of our Verified Installers to assist.
Our YouTube page may also contain a video on how to remove and replace.
Things To Know
- Please refer to our Repair Authorization Form for our service terms and FAQs.
- If you own a Lincoln vehicle and you would like to replace your navigation radio please call us to special order.
- A navigation software CD map disc is not included upon repair or replacement. Simply utilize the one that is currently in your factory radio.
- The Flat Rate Repair services program is designed to simplify the repair process, and improve turnaround times, at cost effective rates that save you time and money. Our Flat Rate Repairs are designed to make your equipment function like new at a standardized minimum rate and cover most repairs. *Exclusions* flat rate repairs are intended to bring the unit back to full OEM specifications at a minimum average cost. In the event the unit has major damage, the Flat Rate alone will not apply. In which case, an estimate for additional parts will be provided. The flat rate repair does not include: Major components or assemblies, damage related to abuse, misuse or shipping, accessories, and optional equipment.
Vehicle Compatibility
Car Make & Model | Car Year |
---|---|
Ford F-150 | 2004 2005 2006 2007 2008 |
Ford Freestar | 2004 2005 2006 2007 |
Ford Mustang | 2004 2005 2006 2007 2008 2009 |
Ford F-250 | 2005 2006 2007 2008 |
Ford F-350 | 2005 2006 2007 2008 |
Ford Five Hundred | 2005 2006 2007 |
Ford Focus | 2005 2006 2007 |
Ford Freestyle | 2005 2006 2007 |
Ford Explorer | 2006 2007 2008 |
Ford Fusion | 2006 2007 2008 2009 |
Lincoln Mark LT | 2006 2007 2008 |
Lincoln Zephyr | 2006 |
Ford Edge | 2007 2008 |
Ford Expedition | 2007 2008 |
Ford Explorer Sport Trac | 2007 2008 |
Lincoln MKX | 2007 2008 |
Lincoln MKZ | 2007 2008 2009 |
Lincoln Navigator | 2007 2008 |
Ford Escape | 2008 |
Ford Taurus | 2008 2009 |
Ford Taurus X | 2008 2009 |
Ford Econoline | 2009 |
4.8 Average Rating Rated (4 Reviews)
100% Recommended (4 of 4)
Submit Your Review
You must be logged in to post a review.
- Show all
- Most Helpful Positive
- Most Helpful Negative
- Highest Rating
- Lowest Rating
-
Bruce C. (verified owner)
Rated 4 out of 5No place on your web site does it say that a check cannot be accepted as payment. After 1 week of you having my radio, I was told by Jay Johnson that he would hold my radio ransom as you don’t have any checking account in your business to accept checks. Yet I sent an e-mail to your company that I sent the radio & a payment by check & no one said anything different. Bad business as far as I am concerned. Jay was very arrogant.
Helpful (0) Unhelpful (0) You have already voted this comment -
Donald K. (verified owner)
Rated 5 out of 5I like this radio very much.
Helpful (0) Unhelpful (0) You have already voted this comment -
Donald K. (verified owner)
Rated 5 out of 5I like this radio very much.
Helpful (0) Unhelpful (0) You have already voted this comment -
William S. (verified owner)
Rated 5 out of 5plug in play just like factory works great. I really think it is worth the money. Also cheaper than buying from the Dealer.
Helpful (0) Unhelpful (0) You have already voted this comment
Shipping & Delivery
Infotainment.com Shipping Policy:
- Infotainment.com uses the US Postal Service, UPS, and FedEx as package carriers
- Orders are shipped Monday – Friday (excluding holidays)
- Infotainment.com fulfills orders from 5 different locations in North America. Individual items within the order may ship from different locations with different tracking numbers
- Shipments are not able to be re-directed by the customer after being sent
- Next Day or Overnight shipping may be available on a case-by-case basis depending on the product and the technician labor that may be required.Not all expedited shipping methods are available to all locations.
- All orders will be assigned a tracking number. You will be emailed the tracking number once the shipping label is created. This can be tracked via the link in the email or directly on the carriers website.
Â
Domestic Shipping:
Canada & International Shipping:
Lost / Missing / Stolen Shipments
General:
- Verify the shipping address used within checkout to ensure it is correct
- Look for a notice of attempted delivery
- Look around the delivery location for your package. Many times carriers will place the package in a location that isn’t typical, ie. behind the fence, by the garage, near the mailbox, etc.Â
- See if someone else accepted the delivery such as a family member or neighbor. In recent past, customers have found the package mixed with other family member’s packages inside their home several days after delivery.
For missing UPS/FedEx shipped packages:
- A UPS1-800-742-5877Â or FedEx1-800-463-3339Â trace investigation must be initiated as soon as possible. This process takes up to 8 business days to be completed.
For missing USPS packages:
- A US Postal Service 1-800-222-1811 trace investigation must be initiated as soon as possible. Many times USPS will suggest that it will take an extra 7 business days after the expected date of delivery to locate the package.
For missing packages that have been shipped to an APO/FPO:
- Please note that the Military Postal Service Agency does not consider a package to be lost until 60 days after the date of mailing. If the customer still has not received their package after 60 days then please contact customer service to assist you in filing a missing package inquiry with the MPSA. Once the inquiry is received, the MPSA will be in contact to positively identify the owner and ship the item to the recipient should it be found.
In the event a lost or missing package is not recovered within 14-days (domestic shipments) or 30-days (international shipments) a police report may be required at the discretion of the customer support manager. All part numbers and/or serial numbers are recorded prior to shipping, this vital information will assist the police with the investigation. Depending solely on the circumstances, the customer support manager may opt to release another identical shipment requiring a direct signature of the original buyer.
Service Option
- Full Replacement - Please select this option and we will send you a fully refurbished product. Once you receive it swap the products and return your defective or damaged unit as a core with the enclosed return shipping label. It's that easy!
- Please Repair My Radio - Select this option to have your radio professionally repaired. Simply remove your radio and ship it to our facility along with our Repair Authorization Form. Allow 2-3 days for repair and we will return it to you with a full warranty.
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Bruce C. (verified owner)
No place on your web site does it say that a check cannot be accepted as payment. After 1 week of you having my radio, I was told by Jay Johnson that he would hold my radio ransom as you don’t have any checking account in your business to accept checks. Yet I sent an e-mail to your company that I sent the radio & a payment by check & no one said anything different. Bad business as far as I am concerned. Jay was very arrogant.
Donald K. (verified owner)
I like this radio very much.
Donald K. (verified owner)
I like this radio very much.
William S. (verified owner)
plug in play just like factory works great. I really think it is worth the money. Also cheaper than buying from the Dealer.