2013-2018 Ram 1500 2500HD 3500HD Uconnect 3™ RA2 5.0 5" Display with SiriusXM™ Satellite Radio

Q: How long will it take to process and ship my order?

A: Every upgrade we offer is carefully prepared and tailored specifically to your vehicle to ensure a premium, factory-quality experience from the moment it arrives. Fulfillment times can range from 2-10 business days, depending on parts availability and customization requirements.

From the moment your order is placed, our team begins a detailed preparation process that includes:

• Decoding your vehicle’s 17-digit VIN to verify compatibility and confirm all selected options are correct
• Identifying and sourcing the exact components required for your specific vehicle, including genuine OEM parts
• Verifying that all included plug-and-play wiring matches your vehicle’s exact factory specifications
• Professionally programming and bench-testing your upgrade to ensure proper operation before shipment
• Documenting the process with photos and/or videos for quality assurance
• Carefully assembling your order for a secure shipment by our warehouse team
• Coordinating with our customer service and technical support staff so they are fully prepared to assist you before, during, and after installation

Our goal is simple: deliver a seamless, high-end upgrade experience with the attention to detail your vehicle deserves.

Q: Will this upgrade require an antitheft code?

A: Yes, the upgrade will require a 4-digit antitheft code. We will conveniently provide a card with the specific code as well as a sticker applied to the radio.

Q: Will this upgrade work right away after installation?

A: Yes, the system will function upon installation, but please allow up to 48 hours for the system to fully sync and acclimate to your vehicle for all features to appear on-screen.

Q: Will my rear backup camera continue to work as designed?

A: Yes, all trucks equipped with an automatic transmission & backup camera will work plug & play. If you would like to add a rear view back-up camera check out most popular plug & play TailGate Handle Backup Camera Kit.

• If your truck is a cab & chassis and you would like to add a plug & play backup camera, please contact us as we have one prepared to be released soon.

If you experience any back up camera issues after installation, please allow up to 48 hours for the system to sync fully and acclimate to your vehicle.

Q: Is SiriusXM™ satellite radio supported?

A: Yes, the system is pre-programmed for full SiriusXM satellite radio functionality and will work plug & play with your existing roof-mounted antenna. 

• If you would like to add SiriusXM™ satellite radio capability to your vehicle check out our plug & play Custom SiriusXM GPS Antenna Kit.

Q: Will my steering wheel audio controls continue to work?

A: Yes. The system is pre-programmed to work with your factory steering wheel-mounted audio controls. If you would like to add this convenient feature see our Ram Steering Wheel Audio Control Kit.

Q: Will my factory Bluetooth hands-free calling still work?

A: Yes. The upgrade is fully pre-programmed to function with your existing Uconnect™ Bluetooth hands-free calling system. Simply pair your phone to the new system. If your truck doesn't currently offer Bluetooth hands-free calling, simply add our Ram Uconnect Mirror Microphone Kit.

Q: Is the factory remote CD player compatible with this radio?

A: Yes, the factory installed CD player will work plug & play. If you're interested in adding this convenient feature, refer to our Ram Factory OEM CD Player Upgrade.

Q: Will the compass feature work in my truck?

A: Yes. Only if equipped with an overhead console.

Q: Do I need to inform Infotainment if my vehicle has aftermarket additions?

A: Yes. If your vehicle has non-factory additions, let us know in your Shopping Cart “Order Notes” so we can properly program and enable any required features that may not be present on your vehicle’s original build sheet.